What to write in email support
If you have issues with the account, login, or APK, write briefly in the email; screenshots help the team understand quickly, and a lot of the work is done in the first reply
Many people from Dhaka and Chattogram send questions related to bKash or Nagad, so in your message include the transaction time, device model, and app version
- Put the issue name in the subject line
- Enter the phone model used
- Include last login time
